Refund Policy

The Transport Project Membership Dues Refund Policy

If any applicant for membership to The Transport Project requests a refund for his/her membership fees, such a request must be made in writing to The Transport Project headquarters via surface mail, fax or e-mail to:

The Transport Project
400 N. Capitol St, NW STE 450
Washington, DC 20001

Telephone: 202-824-7081
Facsimile: 202-824-9168
E-mail: membership@transportproject.org

REFUND REQUESTS WILL BE FILLED AS FOLLOWS:

If an individual requests to terminate his/her membership prior to his/her payment being processed by The Transport Project, then The Transport Project will simply not process the payment for that application. The applicant will forfeit no money.
If an individual requests a refund after his/her membership application has been processed but prior to receiving membership approval and materials, that person will receive a refund of his/her membership fees minus a $75.00 processing fee.
No refunds will be given after membership materials have been distributed to an individual.
No refunds will be given if a request is made more than thirty (30) days after the membership application has been submitted.

The Transport Project Event Refund/Cancellation Policy

EVENT CANCELLATION/POSTPONEMENT:

The Transport Project reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable, including state, federal, or CDC guidance as it relates to a pandemic or natural disaster. If TTP cancels an event, registrants will be offered a full refund. Should circumstances arise that result in the postponement of an event, TTP has the right to either issue a full refund or transfer registration to the same event at the new, future date.

REGISTRATION CANCELLATION BY THE PARTICIPANT:

Unless specifically stated on registration materials or within TTP’s Online Services Portal, the deadline to receive a refund for registration is within 45 days of an event. All refund requests must be made by the attendee or credit card holder via written notification (email acceptable). Refunds will be credited back to the original credit card used for payment less a $75.00 administrative cancellation fee per person. Refunds will not be available for registrants who choose not to attend an event after this date. However, a replacement attendee is suggested and encouraged – registration is transferable to a company colleague. As TTP has significant fixed obligations in place to operate the event, refunds or credits after 45 days prior are not available.

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